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As a consultant in IT, I’m bombarded daily with different needs and requirements for my clients. For each of those different needs, there are even more different solutions to choose from out in the market. My dilemma was always spending the time researching which solution worked best for our client, and which solution provider best fit with our company values.
And that’s why we enjoy working with the Team at ITUtility. More than simply a solution provider they really are a resource to help us fit the right solution to each client and their needs. Their sales staff will take the time to work in conjunction with us on larger opportunities and their Tech support is always readily available with the right solution even when the issue isn’t on their end.
Thank you ITUtility. You truly are the “Mentos” of our Business life!Bob Minhas, President
The days of simply fixing computers for businesses are over, according to one Ottawa IT consulting company that read the tea leaves and saw the opportunities in Microsoft SharePoint and partnering with ITUtility.NET.
Is there opportunity for hosted solutions in Canada?
Business leaders across Canada are hungry for better tools to meet their business objectives. More importantly, they want to reduce capital and operating expenses, offering opportunities throughout the Canadian business community. However, is your managed IT services business able to recognize and capitalize on the opportunities that exist within your client base and throughout the market?
ITUtilty.NET provides the perfect opportunity for managed IT services companies to offer the solutions that Canadian businesses require. Hosted Exchange, SharePoint® and Microsoft CRM 2011 solutions offer managed IT services provider (MSP) company leaders the foundation for building successful IT consulting practices centered on cloud-based IT solutions.
How one Ottawa company succeeded with ITUtility.NET
Three years ago, one Ottawa-based MSP made the decision to start migrating from simply fixing business networks to working with clients to develop solutions that improve document management, increase efficiency through workflow management and enable collaboration across departments and throughout business units.
“SharePoint is the key to success.” said our client, when interviewed. “When all factors are considered, Hosted SharePoint is a more cost-effective solution than offering similar services on site.”
Partnering with ITUtility.NET provided our client with the perfect solution through hosted cloud services. Starting with Hosted Exchange, which has the lowest barrier to entry, this Ottawa IT company was able to provide cloud-based email solutions and eliminate the need for on-site Exchange servers and the costs associated with supporting in-house servers. For this client, Hosted Exchange through ITUtility.NET was the most prudent choice.
The next logical step on ITUtility.NET’s quest for expansion in the Ottawa business community was to start looking at the benefits of hosted Microsoft SharePoint services. SharePoint consulting is not like the typical MSP offering. Our Ottawa IT consulting client needed to invest heavily in training, and the company leaders needed to rethink how they approached these consulting services.
In addition, this Ottawa IT consulting company had expanded its core offering to include Web development services, database management and business consulting. Many of these services are a direct result of the decision to move away from being a typical break-fix IT company to a fully managed IT services organization.
When IT consulting companies elect to partner with ITUtility.NET, they not only have a trusted and field-proven solution but they also strategically position themselves to consult with Canadian businesses on the advantages of cloud technologies and the benefits cloud computing offers.
Hosted SharePoint provides the perfect platform for consulting organizations. They can expand their initial services, offer fully customized solutions and have the peace of mind that comes with knowing they have a trusted partner in their corner.
Businesses must have pain
The perfect opportunity for MSPs offering SharePoint as a solution is to identify businesses whose pain points are around collaboration or bottlenecked workflows and procedures.
Our partner has determined that companies with anywhere from 50 to 10,000 or more employees are the perfect fit for Hosted SharePoint solutions. To attract clients in this market of small and medium businesses, MSPs offering a SharePoint solution must market themselves in a way that makes it apparent they have the capacity and expertise to support clients with robust workforces.
Excellent support wins the hearts of clients
Our Ottawa consulting client is adamant that only the best IT support services will do. A partnership with ITUtility.NET allows this company to offer the ideal amount of supplemental IT support to its clients’ IT teams.
ITUtility.NET’s support teams are only a phone call away whenever our client needs SharePoint expertise or hosted Exchange support.
SharePoint leads to MSP contracts; MSP contracts lead to SharePoint
As the practice matured, the consulting company discovered that earning trusted advisor status with clients led to new consulting agreements. These new agreements in turn exposed the company to more Ottawa businesses looking for SharePoint services as word-of-mouth spread throughout the Ottawa business community that the consulting company’s team was knowledgeable, reliable and trustworthy.
The perfect Canadian solution
ITUtility.NET offers Canadian-based hosted solutions, with all data stored in Canada. This storage arrangement is great news for business leaders who don’t feel comfortable sharing client information across borders.
The Personal Information Protection and Electronic Document Act (PIPEDA) holds businesses responsible for the safety and security of client information that they share with third-party organizations outside of Canada, including the US and the UK.
How to build a successful SharePoint consulting practice with ITUtility.NET
SharePoint provides businesses in Canada with a number of key benefits; however, you must be willing to change how you do business.
As our client stated, adopting SharePoint was a multi-year journey that required significant investment in training. ITUtility.NET provides complete support for all their Partners. Partners can leverage ITUtility.NET’s entire catalogue of sales training, product support and consulting services on Microsoft CRM, SharePoint and Exchange services.
ITUtility.NET is committed to its Partner channel and only works with IT resellers and consulting groups. We never deal directly with end customers, protecting the sovereignty of the IT community.