The administrative tasks for managing a software-as-a-service (SaaS) business can be overwhelming. Hosters need to provide resellers with services to track customer information, handle multiple stock keeping units (SKUs), manage orders, and perform online signups, along with a number of other tasks associated in onboarding and billing customers. ITUtility.NET has developed an Administration Portal (Admin Portal) to help its Partners with the burden of managing these administrative functions. The portal enables ITUtility.NET Partners to track customer profile information, issue promotional codes for sales events, manage orders, make online payments, and includes a signup site for sales staff to enter orders. It also has a reporting feature that provides a complete history of order status and payments. Partners can rebrand the Admin Portal with their company identity, or adopt the standard PortalDesk branding used by our Sales Agents. The payment gateway service included with the Admin Portal meets the strict PCI Data Security Standard for credit card transaction processing.
ITUtility.NET offers over 20 product SKUs that can be purchased using the Admin Portal and works with its Partners to ensure its offerings meet the needs of small to medium businesses. The launch of the Admin Portal will help ITUtility.NET Partners control the overhead involved in running their SaaS business. ITUtility.NET is committed to continuously investing in the tools and processes needed by its Partners for automating and streamlining the customer onboarding and billing process. This portal will reduce delays in signing up new customers and the cost of performing administrative tasks. These benefits will improve the overall customer experience and a reduce operating costs, keeping ITUtility.NET Partners competitive in the growing hosted Exchange and hosted SharePoint market space.
Hosted Exchange and hosted SharePoint services offered by ITUtility.NET provide IT companies with an opportunity to start their SaaS business quickly with minimal investment. For more information, visit our Web site at www.itutility.net or contact sales at sales@itutility.net | 613/888-567-4886.
